Payments - Comfort Travel Solutions

Payment Gateway

From this page you can make payments for our services by credit card. Fill in the form with the reference of the order that we have provided, the amount to be paid and click send. Once you have sent the contact form, the secure payment gateway of the bank will open, so you can make the payment with all security guarantees.

Payment information

Paseo de Gracia 96. 4º

Cancelations Policies:

All services are prepaid without exceptions. Travelers can cancel their tour or activity at any  time. However, CTS will be entitled to charge a cancellation fee in accordance with the  time the cancellation was made. The corresponding cancellation fees are as follows:

  • 5 days or less before the trip begins: 100% (non-refundable in hotel reservations).
  • From 6  to 10 days in advance: 50% cancellation fee.
  • From 11 to 15 days in advance: 30%  cancellation fee.
  • More than 16 days in advance: 10% (Administrative fee).

To cancel your trip, contact our travel consultants at

The refund will be issued to the credit card that was used to pay, or to a PayPal account  within the next 10 days after the cancellation becomes effective.

Complaints: All complaints must be made by email to

If the time described in the itinerary is exceeded, the extra hours will be invoiced at the end  of the visit.